how to make a justification report

how to make a justification report Justification Report 1. Introduction I have been appointed as a project manager of MPAG (Mostper Park Automobile Group Ltd) which is a fast growing campany formed by the merger of a number of garages who sell used cars. As the newly formed MPAG, the garages then became dealers for the Average Autos Car manufacturer. Subsequetly, as the business of each garage has expanded to cover the sale of new vehicles, the parts and servicing side of the business has also developed. The primary business of each garage is currently considered to be in car sales; each garage deals in both new and used cars. The used cars held at a particular garage come from a variety of sources; some from customer trade-ins at that garage, some from exchanges with other MPAG garages. Each garage aims to keep a limited number of second-hand cars in stock, depending on current trends within the group as well as local sales patterns. Cars are frequently moved between the five MPAG garages in the Mostper Park Automobile Group to avoid any car remaining on a forecourt for any great period. In addition to used cars, each garage keeps a limited supply of new cars. These are available for customers to test drive or purchase. A record is maintained of all new cars on stock within the MPAG. If a customer requires a particular car and the local garage does not have the desired model or specification, the sales staff can check if another garage in the MPAG has one in stock. If one can be located then a transfer/exchange between garage is aranged by the manager. If not, in the case of a purchase requirement, they can place an order with the Average Autos manufacturer. Although members of the sales staff can take bookings for test drives, the final authorisation rests with the manager of the garage. Each garage has a number of other departments; parts, servicing and administration. The primary purpose of the parts department is in supplying the service department and supporting car sales if any optional extras are required which are not factory fitted. The parts department can also trade with customers directly. The service department at each garage has a variety of functions such as basic car servicing and valet service. A number handle MOTs. The small admin department takes care of staff administration functions. The admin department may also handle booking in cars for the service department and switchboard activities. The company decided to develop an online service and appointed a project manager to control the project. So my first tasks as a project manager would be; choose appropriate agile method in order to develop the solution and manage the project, guide the systems analyst to produce analysis and design documents which help to visualise the project well before the development, and Guide the developer to produce the software which meet all the user requirement. Comparing with last couple of decades, todays Information Technology (IT) manager is under ever-increasing pressure to deliver results in the form of applications that drive improvements to the bottom line even while IT budgets are being significantly slashed. Meanwhile, despite the fall of the Internet economy business environments continue to change at a rapid pace leaving many IT shops struggling to keep up with the pace of change. These changes have led to an increased interest in agile software development methodologies with their promise of rapid delivery and flexibility while maintaining quality. Agile methodologies such as extreme Programming (XP), SCRUM and Feature-Driven Development strive to reduce the cost of change throughout the software development process. So after the discussion of requirement gathering, the methodology will be decided to the above mentioned case study scenario. 2. List of Requirements This is the list of requirements for MPAG written below. The first sets of requirements can be considered as the main/ general requirements for every user without specifying their need. 1. The users should be able to create an account using Sign Up process. 2. Once a customer opens an account, he should be able to login using his user name and password. 3. The customer should be able to see online where the nearest garage is (The geographical location). 4. Then the user requirements are going to be categorized according to their major requirement of the time. After the main requirements, I have categorized the user requirements according to their wants and needs stated below. Service Department 1. Once signed in, the customers should be able to do a booking for their car service. 2. When the car(s) are garaged, the car owner should be able to see the progress online. 3. The customer should be able to store private data, such as VIN or license info, for easy access online. 4. The customer should be able to retrieve the history like the last time a repair was performed, with searchable repair forms. 5. The online profile should allow them to display their vehicle in virtual showroom. Sales Department 1. Once signed in the customers can search for used/new cars using advanced search options like manufacture, made, color, etc for the purpose of purchase before they visit the garage. 2. Once signed in the customers can search for used/new cars using advanced search options like manufacture, made, color, etc for the purpose of test drive before they visit the garage. 3. If the customers choice of car is not available in the nearest garage for purchasing or test drive, they should be able to send a request to the garage to get the specific car as soon as possible. 4. If the garage received the customer requested car from another branch, the customer should be acknowledged by sending an email. Parts Department 1. Customers should be able to search for a specific car part online in general (In the entire garage network) 2. Customers should be able to see a list of garages where a specific car part is available for purchasing. 3. They should be able to order it online, if they wish, as an online transaction so the goods will be delivered to him. Administration Department 1. Administration Department should be able to communicate with all the branch administrations as a network. 2. Handle booking in cars for the service department and switchboard activities. 3. The customers should be able to reach the main administration department for inquiry and customer service purpose. 3. Justification Report on Development Customer service is the best customer retention investment organizations can make. Customers expect immediate response and if dissatisfied can disappear. Therefore I am concluding my decision about the development stage of MPAG as I go in below written explanations considering those key facts. Investment in Business Outsourcing is the most effective way to ensure your customers are getting the response they require without a huge capital investment. The right partner adds value to your customer service program. Managing customer services takes special skills training, administration, systems, sales, creative work, legal assistance, and response and tracking technology. A service bureau, with its large volume of work and varied client base, can attract and retain the top specialists in the field. PROVEN PROCESS The outsourcing approach to customer service solutions is a powerful business model because it allows our clients to focus on their core competencies while allowing EMS to focus on ours customer service. You can concentrate on your business while we maintain and enhance your client base through the management of all types of electronic communications without the expense incurred by in-house, customer care programs. SCALABLE OPERATIONS Its hard to build as you go. The flexibility of a modular and scalable environment allows seamless support of your programs and grows with your needs. A service bureau already has the infrastructure and management team in place, so companies can buy the capabilities they need right now, without paying for what might be needed down the road. TECHNOLOGY PRODUCTIVITY MANAGEMENT Many companies look to outsourcing because its just too expensive to keep up on todays technology treadmill. As a result, powerful new products and services are made available to our clients way before such solutions would be possible under an internal development environment. FLEXIBLITY Outsourcing solutions are ready to be deployed very quickly, providing our clients with a clear advantage in time to market. Outsourcing allows clients to manage the growth of their business and improve customer contact, while we respond to, route and track customer electronic communications. 4. Justification Report on chosen Methodology After doing few research studies, I am coming to the conclusion of using SCRUM as the methodology. The main reasons for my choice of SCRUM can be stated as: Scrum delivers value to the business Scrum helps form high performing teams Scrum helps motivate and focus team members So giving an explanation note to each one of those above motioned facts I would like to start with the most important fact for the project manager: delivering values to the business. Scrum delivers value to the business through: Every iteration the product is ready to ship. Adapt to changing requirements: Short iterations mean that the Product Owner provides frequent feedback. As result there are frequent small course corrections as opposed to massive changes late in the project. Visibility of progress: delivering a working product at the end of every iteration means that the customer, executive sponsors and other interested parties can see the product take shape. They are not surprised six weeks before release. Accurate tracking of how much work is left before release: the combination of the product backlog and the teams velocity means that you tell how much the team will get done by the release date. Lightweight requirements: Since the team is in frequent (preferably daily contact) with the Product Owner, she spends less time writing detailed requirements. Instead she is able focus on making decisions and answering questions from developers. Process improvement mechanism to meet business needs: As business needs change SOX, FDA compliance, through the retrospective the Scrum process can be improved and adapted to meet goals and needs in changing environments. Apart from SCRUM, XP was also a considerable option for this project until I came across that XP is geared toward a single project, developed and maintained by a single team and it is particularly vulnerable to developers who are actually not very good at team working. Because in this project where I am going to be the project manager for MPAG, I would really appreciate the team spirit and gathering around for one motivation. And especially XP will not work in an environment where a customer or manager insists on a complete specification or design before they begin programming and it will not work in an environment where programmers are separated geographically as well which I think is one of the crucial reasons for this project where we definitely have to deal with different geographical locations of garages. And XP has not been proven to work with systems that have scalability issues (new applications must integrate into existing systems) which I think will be a drawback for the future development. So in conclusion, scrum provides a way for the business to maximize its ROI by using iterative development to rapidly create working software. It ensures that the team is always working to deliver the highest priority features which concludes any decision of using SCRUM for this project. Motivation Conclusion Concluding this justification report, so far I have gathered the requirements of MPAG, categorizing them to appropriate departments. Then I have finalized the methodology that I am going to apply for this project and how the development should be carried on. In this stage activities like last debugging, marketing and promotion havent taken place yet as this is the very initial stage I am reporting for. By finishing this activity the project will not be closed. But because of the unpredictability of the software development process its not possible to define exactly when this activity will take place and so the project may take shorter or longer than planned. But by using the controls given by Scrum, the project is now of course in the right route.

Deception Point Page 111

Rachel blushed, her skin tingling. â€Å"Thanks.† The agent led Rachel down the impeccably appointed hallway to a plain-looking doorway nearby. â€Å"The Lincoln Bedroom,† the agent said. â€Å"And as I am always supposed to say outside this door, ‘Sleep well, and beware of ghosts.'† Rachel nodded. The legends of ghosts in the Lincoln Bedroom were as old as the White House itself. It was said that Winston Churchill had seen Lincoln's ghost here, as had countless others, including Eleanor Roosevelt, Amy Carter, actor Richard Dreyfuss, and decades of maids and butlers. President Reagan's dog was said to bark outside this door for hours at a time. The thoughts of historical spirits suddenly made Rachel realize what a sacred place this room was. She felt suddenly embarrassed, standing there in her long football jersey, bare-legged, like some college coed sneaking into a boy's room. â€Å"Is this kosher?† she whispered to the agent. â€Å"I mean this is the Lincoln Bedroom.† The agent winked. â€Å"Our policy on this floor is ‘Don't ask, don't tell.'† Rachel smiled. â€Å"Thanks.† She reached for the door-knob, already feeling the anticipation of what lay beyond. â€Å"Rachel!† The nasal voice carried down the hallway like a buzz saw. Rachel and the agent turned. Corky Marlinson was hobbling toward them on crutches, his leg now professionally bandaged. â€Å"I couldn't sleep either!† Rachel slumped, sensing her romantic tryst about to disintegrate. Corky's eyes inspected the cute Secret Service agent. He flashed her a broad smile. â€Å"I love women in uniform.† The agent pulled aside her blazer to reveal a lethal-looking sidearm. Corky backed off. â€Å"Point taken.† He turned to Rachel. â€Å"Is Mike awake, too? You going in?† Corky looked eager to join the party. Rachel groaned. â€Å"Actually, Corky†¦ â€Å" â€Å"Dr. Marlinson,† the Secret Service agent intervened, pulling a note from her blazer. â€Å"According to this note, which was given to me by Mr. Tolland, I have explicit orders to escort you down to the kitchen, have our chef make you anything you want, and ask you to explain to me in vivid detail how you saved yourself from certain death by†¦ † the agent hesitated, grimacing as she read the note again. â€Å"†¦ by urinating on yourself?† Apparently, the agent had said the magic words. Corky dropped his crutches on the spot and put an arm around the woman's shoulders for support, and said, â€Å"To the kitchen, love!† As the indisposed agent helped Corky hobble off down the hall, Rachel had no doubt Corky Marlinson was in heaven. â€Å"The urine is the key,† she heard him saying, â€Å"because those damned telencephalon olfactory lobes can smell everything!† The Lincoln Bedroom was dark when Rachel entered. She was surprised to see the bed empty and untouched. Michael Tolland was nowhere to be seen. An antique oil lamp burned near the bed, and in the soft radiance, she could barely make out the Brussels carpet†¦ the famous carved rosewood bed†¦ the portrait of Lincoln's wife, Mary Todd†¦ even the desk where Lincoln signed the Emancipation Proclamation. As Rachel closed the door behind her, she felt a clammy draft on her bare legs. Where is he? Across the room, a window was open, the white organza curtains billowing. She walked over to close the window, and an eerie whisper murmured from the closet. â€Å"Maaaarrrrrrrry†¦ â€Å" Rachel wheeled. â€Å"Maaaaaarrrrrrrry?† the voice whispered again. â€Å"Is that you?†¦ Mary Todd Liiiiiincoln?† Rachel quickly closed the window and turned back toward the closet. Her heart was racing, although she knew it was foolish. â€Å"Mike, I know that's you.† â€Å"Noooooo†¦ † the voice continued. â€Å"I am not Mike†¦ I am†¦ Aaaaabe.† Rachel put her hands on her hips. â€Å"Oh, really? Honest Abe?† A muffled laugh. â€Å"Moderately honest Abe†¦ yes.† Rachel was laughing now too. â€Å"Be afraaaaaaid,† the voice from the closet moaned. â€Å"Be veeeeeery afraid.† â€Å"I'm not afraid.† â€Å"Please be afraid†¦ † the voice moaned. â€Å"In the human species, the emotions of fear and sexual arousal are closely linked.† Rachel burst out laughing. â€Å"Is this your idea of a turn-on?† â€Å"Forgiiiive me†¦ † the voice moaned. â€Å"It's been yeeeeeeears since I've been with a woman.† â€Å"Evidently,† Rachel said, yanking the door open. Michael Tolland stood before her with his roguish, lopsided grin. He looked irresistible wearing a pair of navy blue satin pajamas. Rachel did a double take when she saw the presidential seal emblazoned on his chest. â€Å"Presidential pajamas?† He shrugged. â€Å"They were in the drawer.† â€Å"And all I had was this football jersey?† â€Å"You should have chosen the Lincoln Bedroom.† â€Å"You should have offered!† â€Å"I heard the mattress was bad. Antique horsehair.† Tolland winked, motioning to a gift-wrapped package on a marble-topped table. â€Å"This'll make it up to you.† Rachel was touched. â€Å"For me?† â€Å"I had one of the presidential aides go out and find this for you. Just arrived. Don't shake it.† She carefully opened the package, extracting the heavy contents. Inside was a large crystal bowl in which were swimming two ugly orange goldfish. Rachel stared in confused disappointment. â€Å"You're joking, right?† â€Å"Helostoma temmincki,† Tolland said proudly. â€Å"You bought me fish?† â€Å"Rare Chinese kissing fish. Very romantic.† â€Å"Fish are not romantic, Mike.† â€Å"Tell that to these guys. They'll kiss for hours.† â€Å"Is this supposed to be another turn-on?† â€Å"I'm rusty on the romance. Can you grade me on effort?† â€Å"For future reference, Mike, fish are definitely not a turn-on. Try flowers.† Tolland pulled a bouquet of white lilies from behind his back. â€Å"I tried for red roses,† he said, â€Å"but I almost got shot sneaking into the Rose Garden.† As Tolland pulled Rachel's body against his and inhaled the soft fragrance of her hair, he felt years of quiet isolation dissolving inside him. He kissed her deeply, feeling her body rise against him. The white lilies fell to their feet, and barriers Tolland had never known he'd built were suddenly melting away. The ghosts are gone. He felt Rachel inching him toward the bed now, her whisper soft in his ear. â€Å"You don't really think fish are romantic, do you?† â€Å"I do,† he said, kissing her again. â€Å"You should see the jellyfish mating ritual. Incredibly erotic.† Rachel maneuvered him onto his back on the horsehair mattress, easing her slender body down on top of his. â€Å"And seahorses†¦,† Tolland said, breathless as he savored her touch through the thin satin of his pajamas. â€Å"Seahorses perform†¦ an unbelievably sensual dance of love.† â€Å"Enough fish talk,† she whispered, unbuttoning his pajamas. â€Å"What can you tell me about the mating rituals of advanced primates?† Tolland sighed. â€Å"I'm afraid I don't really do primates.† Rachel shed her football jersey. â€Å"Well, nature boy, I suggest you learn fast.† Epilogue The NASA transport jet banked high over the Atlantic. Onboard, Administrator Lawrence Ekstrom took a last look at the huge charred rock in the cargo hold. Back to the sea, he thought. Where they found you. On Ekstrom's command, the pilot opened the cargo doors and released the rock. They watched as the mammoth stone plummeted downward behind the plane, arcing across the sunlit ocean sky and disappearing beneath the waves in a pillar of silver spray.

Write My Paper in 6 Hours Explained

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International Economic Policy Book Review Essay - 1130 Words

International Economic Policy: Book Review The book reviewed in this essay, International Economic Policy in the 1990s, was to focus on some of the most recent concerns about international trade. Its author, William R. cline, seems to have some good insights about the topic as it seems that he researched, taught and lectured about this field of study. The author tried to be as objective as possible and tried not to be biased by referring to the different opinions about most of the issues he handled. However, as it is really impossible to be totally unbiased, some biases were to exist due to their necessity to form an argument. Furthermore, other biases can be detected through his writings by remarking the aspects of international trade†¦show more content†¦Another notice was that the future of Europe is depending heavily on what will happen to the quot;volcanoquot; next to it, which is the former Soviet Union. This as the author thought, should make Europe assist the former Soviet Union in order to assure that Europe will not be affected by problems such as economic immigrants (204). At his conclusion, he was to mention that Europe could play a similar role to the world trade in the future as the one played by the US after the Second World War. He was to look at the Uruguay Round and have some interesting remarks about it. There are two of them that seemed to me as interesting. The first one states that major achievements in the Uruguay Round need not to be by further liberalization of trade, but by the very fact that such a round reassured the already given promise not to return to protectionism (231). As for instance Japan was fearing quot;new protective barriers that might be otherwise wise set up against Japanquot; if the round was not held (69). The second one was to show how the areas in which the round was to seek further liberalization were divide into two; categories: the first include services, intellectual property, and investment, while the second included agriculture and textiles. He remarked that developed countries agreed to liberalize the second category as to encourage developing countries to liberalize the first category (68). Another topic, that he was to view, was the effect on theShow MoreRelatedSummary Of The Globalization Of Poverty And The New World Order1377 Words   |  6 Pages The Globalization of Poverty Page 1 of 9 and the New World Order: Book Review The Globalization of Poverty and The New World Order by Michel Chossudovsky Sydney Pothakos St. #: 8666099 November 8th 2016 Professor Ivaylo Grouev POL1102 The Globalization of Poverty Page 2 of 9 and the New World Order: Book Review Globalization is a vicious cycle that chases itself exponentially as time progresses. 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